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Sales Process
Please see the Services page for details of the entire design and construction process.  Upon completion of the consultation and preliminary design, a rough estimate will be generated.  This estimate will be provided as a range of price.  If the initial design and estimate are accepted, a 10% deposit will be required to initiate the detailed design process.  During this stage, production drawings will be generated.  The customer can withdraw at any time during this phase, however the 10% deposit will be forfeited.  The customer is more than welcome to make any design changes during the design phase without incurring any additional charges.  After approval of the final design and a firm price has been agreed upon, and 50% deposit, less the 10% design fee, will be required to begin production.

Sales Tax
All furniture shipped to, or picked up in, Texas will incur a sales tax of 8.25%.

Shipping and Delivery
All customers are welcome to pick up their furniture.  Prior scheduling of pickup is required.  The Harbaugh Joinery offers delivery for the DFW area.  Typical delivery charges are $75-$100.  Extended delivery areas may be available depending on current schedule.

Shipping to other areas is available and will be negotiated as part of the estimate.  This can include normal freight services and white glove delivery that includes in home setup, if applicable.

Satisfaction is our goal.  A customer can request replacement, correction, or a refund for any product within the first 30 days after delivery.  All refunds are less a 15% restocking fee, plus applicable shipping charges.  If at anytime during the lifetime of the original owner there should be a failure due to workmanship, the piece will be repaired or replaced at no charge.  Any damage due to normal wear and tear or accidental misuse can be repaired for a fee.
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